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Your Customers Sell Better Than Your Ads

Stoked is peer-to-peer brand advocacy software for DTC brands selling $1,000+ products. Shoppers find a real owner nearby on your site and ask them anything by SMS, email, or chat. At Bunch Bikes, those conversations drive 40% of sales.

Shopper map with nearby owners to message, from the Stoked community site

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Made for Brands Selling $1,000+ Products

Your customers have questions reviews can’t answer. “Will this fit in my garage?” “How does it handle hills?” Stoked gives them a real owner to ask, and gives you a channel that scales with trust, not ad spend.

40 %

of Bunch Bikes sales from advocates

6 days

from first message to test ride

16 %

Year-over-year growth in Bunch Bikes unit sales

How It Works

Your happiest customers already sell for you. Stoked makes it systematic without losing what makes it real.

1

Enroll your best customers

Import advocates via CSV or let them apply directly and tag themselves as they go.

2

Embed on your site

Add one script tag. Put a saved map on any product page, filtered to the owners who match it.

3

Prospects start real conversations

Private text, email, or web chat through a privacy proxy. Nearest owners first, no personal info shared.

4

Advocates build trust

Real answers, real photos, real experience. Not a chatbot. When the shopper is ready, the advocate schedules a test ride right in the chat.

5

You see what's working

See which advocate's discount code drove the order, how fast each owner replies, and which rewards to approve. Bunch Bikes runs its program in 20 minutes a day, down from 90.

Demo community map with nearby owners a shopper can message

Try It Live, No Signup

Use the real shopper experience on Strolux, a demo brand with fictional owners. Find an owner on the map and send a message. Nothing gets delivered: your code shows on screen and the reply is a labeled automatic one.

Real Results from Real Brands

What happens when your happiest customers start selling.

Lelac

Lelac

Director of Community

Bunch Bikes

After switching to Stoked, 40% of our sales were directly driven by advocates. The process was frustrating before — now with Stoked, it just works.

Lucia Parker

Lucia Parker

Director of E-commerce

Cruzbike

Stoked is what we have always wanted to give our customers and prospects: a way to find and connect with other owners nearby.

Megan Mann

Megan Mann

Sales & Marketing Manager

Secret Creek

Secret Creek Connect is a campfire for our community. A place where owners gather around to share stories, answer questions and help future owners find their way.

Explore Stoked

All features →  Test rides and events, Shopify offers, AI inbox summaries, waivers, reports, and the Stoked API.

Solutions & use cases →  What real conversations solve: fewer returns, lower CAC, and word-of-mouth you can count on.

By industry →  How Stoked works for e-bikes, saunas, cold plunges, tiny houses, and other high-ticket gear.

Compare Stoked →  An honest look at where reviews, referrals, and ambassador tools fit next to a real conversation.

Advocacy glossary →  Plain definitions for the terms brands mix up, from social proof to word-of-mouth.

The blog →  Founder playbooks on selling high-ticket products and building an advocate program.

Brand advocacy ratio →  A simple way to measure what your advocates are actually worth.