Migrating from Experify to Stoked: A Complete Guide
If you’re reading this, Experify probably sent you here.
On March 27, 2026, Experify is shutting down. They’ve recommended Stoked as a trusted partner for their brands — and we’re honored by that trust. If you’re one of those brands, this post is your migration playbook.
First: your community didn’t disappear. Your advocates still love your product. They’re still willing to talk to prospects, answer questions, and build the trust that closes sales. What’s changing is the infrastructure — and that’s fixable. Let’s fix it.
(If you want the broader context on why advocacy platforms keep disappearing and how to evaluate alternatives, read When Your Advocacy Platform Disappears: What Smart Brands Do Next.)
What Experify Was — and Why It Mattered
Experify was founded in 2019 in Zurich with a genuinely good idea: connect prospective buyers with real product owners through a map-based discovery experience. They called them “Locals.” Prospects could browse a map, find someone nearby who owned the product, and start a conversation.
They raised a $4M seed round, built relationships with 40+ brands, and proved that the concept works. The category they helped define — peer-to-peer brand advocacy — is growing at 12%+ CAGR. The idea was right. The timing was right. But building a sustainable business in this space is genuinely hard, and Experify’s journey is coming to an end.
We respect what they built. The brands and advocates who made Experify’s communities work deserve a home that carries the mission forward.
Where Stoked Picks Up
If you’re coming from Experify, a lot will feel familiar. Here’s a quick translation guide — not a sales pitch, just an orientation so you know what maps to what.
Map-based discovery — Both platforms. Experify called them “Locals,” Stoked calls them “Advocates.” Same concept: an embeddable, interactive map where prospects find real product owners. Stoked adds filtering by tags, location, and shareable campaign URLs.
Conversations — Experify relied primarily on email. Stoked leads with SMS. Real text messages, real photos and videos, real multi-turn conversations. Email is available too, but SMS is where the magic happens — response rates are dramatically higher.
Privacy proxy — Both platforms protect personal contact info. Prospects appear as “First L.” on both sides. No phone numbers or emails exposed.
Advocate rewards — Experify had a reward system. Stoked offers points, cash (USD/CAD), or custom experiences. Advocates get SMS notifications when rewards hit their wallet. Lifetime tracking shows exactly who drives the most value.
Admin dashboard — Real-time KPIs, 30-day trends, conversation tracking (active/pending/closed), advocate management, and reward administration. One place for everything.
Installation — One script tag, just like Experify. Floating widget or iframe embed. Works with any website.
International — Available in 45+ countries. SMS in the US and Canada by default, email worldwide. We’re honest about international SMS complexity — it’s genuinely hard, and we’re actively expanding.
Brands That Have Already Made the Move
Bunch Bikes
Bunch Bikes is the reference case. They migrated to Stoked about a year ago — here’s what happened:
- 40% of sales directly driven by advocate conversations
- Admin time dropped from 90 minutes per day to 20 minutes
- 16% year-over-year sales growth
- 6 days average from first message to test ride
Lelac, their Director of Community, put it simply:
“The process was frustrating for our customers, our advocates and our team. Now with Stoked, it just works. We can focus on the joy and excitement around our product without losing time and goodwill to the logistics.”
The full story — including specific ROI calculations — is in the Bunch Bikes case study.
Cruzbike
Cruzbike is currently onboarding after migrating from a platform that went dark. They’re still in the early stages, so I won’t overstate where they are — but they chose Stoked after evaluating the landscape, and we’ll have more to share about their launch soon. We’re honest about our scale: we’re growing, and every migration teaches us something new.
Your Migration Checklist
This is the core of the post. Six steps, roughly in order. You don’t need to do them all in one day, but the clock is ticking — Experify shuts down March 27.
1. Export your Experify data — now
Don’t wait. Pull everything you can while the platform is still accessible:
- Advocate lists — names, emails, phone numbers, locations
- Reward balances — what you’ve promised and what’s been earned
- Conversation history — export any logs or message archives available
- Settings and configuration — screenshots of your community page setup, tag structures, any customizations
Even if the export is messy, get it out. You can clean it up later. You can’t recover it after March 27.
Reach out to the Experify team directly — they’ve been cooperative with migration requests and may be able to provide a more complete export than what’s available in the self-serve dashboard.
2. Email your advocates from your own domain
Do not rely on Experify to relay this message. Send a direct email — from your own email system, your own domain — to every advocate:
- Be transparent: the platform is transitioning
- Reassure them: their participation matters, nothing about the relationship changes
- Commit to honoring outstanding rewards
- Let them know you’ll be in touch with details about the new home
Your advocates volunteered because they love your product, not because they loved the software. That loyalty transfers — but only if you communicate.
3. Book a migration demo with Stoked
This isn’t a generic sales call. Our team will walk through your specific Experify setup, map your data to Stoked’s structure, and build a migration plan. Beyond the basics, we’ll help you craft a relaunch strategy — whether that’s tightening your advocate segmentation, redesigning your community page, or deepening what brand advocacy looks like at your brand. And if you’re looking to outsource ongoing community management, our team can handle that too. If you have specific requirements — custom fields, international advocates, unusual reward structures — this is where we figure it out.
4. Import your advocate data
Here’s what we can import today:
- Names and emails — direct import
- Reward balances — we’ll honor what Experify tracked
- Locations — when available in your export
- Phone numbers — when available (enables SMS from day one)
We’re actively working with Experify to expand what we can transfer. Conversation history import is coming — and for brands that need it, we’ll work with you on a case-by-case basis to preserve as much context as possible.
The import itself takes minutes. The conversation about what to import and how to structure it — that’s what the demo call is for.
5. Set up your community page
One script tag. That’s it. Swap out the Experify embed for Stoked’s. Your community page is live.
You’ll want to customize colors, text, and language to match your brand. The JavaScript API lets you open and close the community programmatically if you need deeper integration. Most brands are fully set up in under an hour.
6. Go live and notify your advocates
Once your community page is live and your advocates are imported, send the follow-up email. Share the new community URL. Let them know their profile is active. If you’re using SMS, they’ll get a welcome text.
The window between platform shutdown and advocate disengagement is shorter than you think — most communities maintain momentum for 2-4 weeks after a disruption. Move fast and confidently. You already know what you need; you’ve been running an advocacy program. Trust that experience.
Data Portability — A Core Belief
Here’s something worth saying explicitly: at Stoked, you can download all of your data at any time.
We compete on product, not by holding your data hostage. Your advocates, your conversations, your analytics — they’re yours. If you ever want to leave, your data leaves with you.
We believe this matters especially for brands in transition. Wherever you’re coming from, your data should always be yours — no lock-in, no barriers.
Your Community Didn’t Disappear
Your advocates are still out there. They still love your product. They’re still willing to talk to prospects, share photos of their setup, answer the specific questions that close sales. Experify shutting down doesn’t change any of that.
What disappeared is the infrastructure — the routing, the tracking, the rewards, the embeddable map. That’s what Stoked replaces. Your community is the asset. The platform is just the home.
Several Experify brands have already made the move. The process is straightforward, the timeline is short, and our team of experts is here to help with every step — from data import to a full relaunch that deepens what advocacy can do for your brand.
Here’s where to go next:
- Visit the Experify migration page → for a quick overview and FAQs
- Book a migration demo → to plan your specific transition
- Read the Bunch Bikes case study → to see what migration results look like
- When Your Advocacy Platform Disappears → for the broader strategic context
