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Terms of Service

Last Updated: July 9, 2026

AGREEMENT TO TERMS

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Rakefire LLC DBA Stoked (“Company,” “we,” “us,” or “our”), concerning your access to and use of the Stoked web application and any other related media forms (collectively, the “Site”). By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms or policies may be posted on the Site from time to time and are expressly incorporated by reference. We reserve the right, in our sole discretion, to make modifications to these Terms of Use at any time. We will update the “Last Updated” date, and continued use of the Site after such updates constitutes acceptance of the revised terms.

CUSTOMER AGREEMENT FOR PAYING COMMUNITIES

If you are a brand or community organization with a paid Stoked subscription, your relationship with Stoked is governed by our Customer Agreement, including its Data Processing Addendum. If there is any conflict between these Terms of Use and the Customer Agreement, the Customer Agreement controls for paying customers.

PRIVACY POLICY

Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your information. By using the Site, you agree to the terms of our Privacy Policy, available at: 🔗www.stokedhq.com/privacy

INTELLECTUAL PROPERTY RIGHTS

Unless otherwise stated, all content, source code, databases, functionality, software, website designs, audio, video, text, photographs, graphics, trademarks, service marks, and logos (collectively, the “Content”) are owned or licensed by Rakefire LLC DBA Stoked and are protected under copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not copy, reproduce, republish, sell, or otherwise exploit the Content without our prior written permission.

USER REPRESENTATIONS

By using the Site, you represent and warrant that:

  1. Any registration information you submit is accurate and up-to-date.
  2. You have the legal capacity to comply with these Terms.
  3. You are not under the age of 18.
  4. If you are a minor, you have parental consent to use the Site.
  5. You will not use automated means (bots, scripts, etc.) to access the Site.
  6. You will not use the Site for unlawful purposes.
  7. Your use of the Site does not violate any applicable laws.

If you provide false or outdated information, we reserve the right to suspend or terminate your account.

USER REGISTRATION

You may be required to register with the Site. You are responsible for keeping your account credentials confidential and will be held liable for any unauthorized access or actions taken through your account.

SUBSCRIPTIONS AND BILLING

Subscriptions, billing, payment, cancellation, renewal, refunds, and service-termination matters for paying communities are governed by the Customer Agreement.

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Rakefire LLC DBA Stoked is not liable for indirect, incidental, or consequential damages arising from your use of the Site.
  • Our total liability will not exceed the amount you have paid in the last 12 months.
  • We do not guarantee uninterrupted, error-free service.

Some jurisdictions do not allow certain liability exclusions, so these limitations may not apply to you.

USER-GENERATED CONTENT

Rakefire LLC DBA Stoked will not sell user-generated content without consent but may use uploaded text or photos for marketing purposes for the brands we represent or for the product.

GOVERNING LAW

These Terms of Use are governed by the laws of the State of Ohio, without regard to its conflict-of-laws rules.

DISPUTE RESOLUTION

Informal Negotiation

Before initiating arbitration, both parties agree to attempt to resolve disputes informally for at least 30 days.

Binding Arbitration

If a resolution is not reached, disputes shall be settled through binding arbitration under the rules of the American Arbitration Association (AAA). Arbitration will take place in Athens County, Ohio, United States.

Small Claims Exception: You may bring claims in small claims court if the claim does not exceed $5,000, though binding arbitration is preferred by both parties.

CONTACT INFORMATION

If you have any questions or concerns, you may contact us at:

Rakefire LLC DBA Stoked
29 East Carpenter
Athens, OH 45701, United States
Phone: (740) 561-1361
Email: stoked-help@stokedhq.com

FINAL REMARKS

These Terms of Use constitute the entire agreement between you and Rakefire LLC DBA Stoked regarding the use of the Stoked service, except as supplemented by our Privacy Policy available at https://get.stokedhq.com/privacy, which is incorporated by reference, and except that the relationship between Stoked and paying community customers is governed by the Customer Agreement, which controls over these Terms in any conflict.

By continuing to use Stoked, you acknowledge and agree to these Terms.

© 2025 Rakefire LLC DBA Stoked